Operations CoordinatorPart-Time
Keep CPAI's operations running — contracts out the door, grant deadlines met, the learning platform administered — so program time goes to delivery.
This is CPAI's first staff position. You'd work directly with Todd Quartiere, CPAI's founder and CEO, setting priorities together each week and having a genuine hand in how a young organization builds its operations. That means unusual influence and unusual ambiguity in the same job.
About CPAI
Most conversations about AI skills stop at whether people use these tools. The Center for Practical AI works on a harder question: whether people use them safely and sustainably.
We are a 501(c)(3) nonprofit serving the North Carolina Triangle through cohort-based training programs, in-person and online events, and applied research on healthy AI use. This hire is part of building the organization that delivers them.
You will inherit documented systems: contract templates, a grants calendar, posting playbooks, and platform checklists. Your job is to run them well and make them better.
What you'd own
- •Sales and contracts support (3–5 hrs/week): prepare and send client contracts from templates and track signatures through completion; handle follow-up for sales conversations — scheduling, sending information, chasing next steps; keep the Monday.com CRM current, with every prospect touchpoint logged with an outcome. Over time, grow into fielding routine prospect questions about CPAI's offerings.
- •Grant administration support (4–6 hrs/week): assemble submission packages, track deadlines, and maintain the grants calendar; complete and maintain funder registrations in state and local systems; keep the organizational records funders ask for — budget documents, policies, filings — current and findable.
- •Learning platform administration (2–3 hrs/week): administer Thinkific — learner access, enrollments, cohort setup, and the course and site pages participants see. Engagement and content stay with the program team.
- •Social media operations (~2 hrs/week): schedule and publish prepared content across CPAI's channels and flag replies that need a response. This is a posting and scheduling lane — content is drafted by the program team.
- •Customer feedback and general administration (2–4 hrs/week): administer feedback collection for programs and route results to the team; correspondence follow-through and document management.
Your first 90 days
What success looks like in 90 days:
No missed deadlines in your lanes. No grant, contract, or client commitment slips.
The Thinkific learner hub is set up and live, running without founder involvement.
CPAI's nonprofit administration is current. As a young organization we carry a backlog of organizational records, policies, funder registrations, and filings; you'd work through it alongside the founder and leave it in a state where nothing is overdue and everything is findable.
The 90 days run against a defined task list and close with a written review together.
Who you are
- •Administrative or operations experience where details mattered — contracts, applications, or compliance work you can describe.
- •An organized tracker of many small moving pieces. Deadlines you own do not slip.
- •Comfortable learning web platforms — CRM, LMS, scheduling tools — and troubleshooting without hand-holding.
- •A clear, professional writer in client-facing email.
- •Willing to learn CPAI's approach to healthy AI use, and to use these tools in your own work in a way that reflects what we teach. We'd expect the person running our operations to be a credible example of it.
- •Interested in growing toward client-facing sales support.
Nice to have, not required
- ◦Thinkific or another LMS.
- ◦Monday.com.
- ◦Hands-on use of Claude or other AI assistants in day-to-day work.
- ◦Nonprofit or grants exposure.
- ◦Social media scheduling tools.
What we don't expect
- ✓You do not need to write code or have a technical AI background. We teach applied use, not machine learning.
- ✓You do not need a specific degree. We care what you've run and how it went.
- ✓You do not need to already know our tools. You need to be someone who learns tools fast.
- ✓You do not need to meet every bullet above. If you meet most of them, apply.
Compensation and benefits
CPAI posts a pay range on every role. The range below is the real range; we don't negotiate down from a number we didn't publish. This is a W-2 employee position, not a contract role.
Paid for every hour
This is an hourly, non-exempt position. Hours are tracked, and 20 hours a week means 20 hours a week.
Equipment provided
CPAI supplies the laptop and software you need.
Professional development
Free access to CPAI's AI training programs and proficiency assessment, plus paid subscriptions to the AI tools we teach with.
Flexible schedule
One set in-person day a week in Chapel Hill; the rest remote and flexible, with some overlap with business hours.
Designed to grow
As program and grant revenue lands, hours and scope are expected to expand, with a path toward full-time.
Equal opportunity and accommodations
The Center for Practical AI is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, citizenship or immigration status, age, disability, genetic information, military or veteran status, or any other characteristic protected by federal, state, or local law. We are a small organization actively trying to build a team that does not all think alike.
Need an accommodation to apply or to interview? For a disability, a religious observance, anything at all — email us and we'll arrange it. Asking will never count against you, and we don't keep accommodation requests as part of your application. jobs@cp-ai.org
We do not use AI or any automated system to screen, rank, score, or reject applicants. Every application is read by a person. We teach people to use AI well, which includes knowing where not to use it.
Apply for Operations Coordinator
Takes about ten minutes. A résumé or a link, plus an honest note about why this work interests you. That's all we need.