Center for Practical AI

CPAI Issue Brief · Consumer protection

AI-Enabled Fraud & Voice Cloning

AI voice clones and synthetic identities are supercharging fraud against consumers — and older adults are losing the most.

What’s happening

Scammers now clone voices from seconds of audio, generate fake identification, and build convincing synthetic personas at scale. AI does not invent fraud — it lowers the cost and raises the believability, especially for impersonation and "emergency" scams targeting families and older adults.

What the evidence shows

The FBI's 2025 Internet Crime Report logged $20.9 billion in reported losses (up 26%) across more than a million complaints, and for the first time broke out a direct-AI category: 22,364 complaints totaling about $893 million. Adults 60+ reported roughly $7.7 billion, up 37%. The FTC reports a four-fold increase since 2020 in older adults losing $10,000 or more to impersonation scams. Because human deepfake detection is near chance, prevention rests on process — second-channel verification, a family safe word, and payment-method red flags.

$20.9B

reported U.S. internet-crime losses in 2025 (up 26%)

FBI IC3 2025 Report — government data

22,364

complaints with a direct AI connection, ~$893M in losses

FBI IC3 2025 Report

$7.7B

reported losses by adults 60+, up 37%

FBI IC3 2025 Report

Where it reaches constituents

Consumers and especially older adults and their families — the group reporting both the highest losses and the fastest growth. A judgment-based industry forecast projects AI-enabled fraud losses could reach $40 billion by 2027 (a projection, not a measurement).

The current legal & regulatory landscape

The FBI's IC3 provides the national reporting infrastructure; the FTC enforces impersonation rules. North Carolina's Executive Order 24 established a statewide AI Literacy and Fraud Prevention Training Program as state policy.

Considerations policymakers are weighing

  • ·Reporting and data infrastructure so losses can be measured and traced.
  • ·Bank and telecom verification protocols that add friction to high-risk transfers.
  • ·Funding models for prevention education — and evaluation of what prevention actually works, since the canonical protective behaviors have not been rigorously tested.

Listed as live debates, not recommendations. CPAI does not take a position on how these should be resolved.

This brief condenses a full, sourced public guide. The complete evidence and citations:

AI Voice Cloning, Scams & Fraud

Key sources

Government dataFBI Internet Crime Complaint Center (2025)2025 Internet Crime ReportGovernment data. Reported U.S. internet-crime losses reached $20.9 billion in 2025 (up 26%) across 1,008,597 complaints. The report's first-ever AI section logged 22,364 complaints with a direct AI connection totaling about $893 million; adults 60+ reported roughly $7.7 billion (up 37%).
Government dataFederal Trade Commission (2025)Protecting Older Consumers reportThe FTC reported a four-fold increase since 2020 in older adults losing $10,000 or more to impersonation scams — the fraud category most amplified by AI voice cloning and synthetic identities.
Projection / forecastDeloitte Center for Financial Services (2024)Generative AI and fraud projectionA judgment-based projection that generative-AI-enabled fraud losses in the U.S. could reach $40 billion by 2027. A forecast, not a measurement — always stated as a projection.
Meta-analysisDiel, Lalgi, Schröter, MacDorman et al. (2024)Human performance in detecting deepfakes (meta-analysis)Meta-analysis of 56 studies: pooled human accuracy at detecting deepfakes was 55.5% — statistically close to chance. The policy-relevant point, stated neutrally: education promising people can 'spot the fake' is not supported by evidence; process-based verification is the better bet.

A nonpartisan resource

The Center for Practical AI is a nonpartisan 501(c)(3) nonprofit. We provide education, research, and analysis, and we offer briefings and testimony on request. We do not endorse candidates or lobby for or against specific legislation. Everything here describes the evidence and the current landscape — the policy choices are yours.

Want CPAI to brief your office on this?

We provide nonpartisan briefings, research summaries, and testimony on request.

Request a briefing →